Aftersales Support

Service and Maintenance

Our Service Network delivers fast response aftersales support to all 32 counties by utilising experienced service engineers strategically positioned around the country.

Preventative maintenance programs ensure early defect detection and correction, guaranteeing equipment safety and maximum reliability.

All DAWSON service engineers are manufacturer trained and fully equipped with the experience and knowledge to maintain all types of materials handling equipment.

Online Account Management

DAWSON Account Manager software has been custom built to be functional yet simple to use, providing customers instant access to control and communicate all aspects of their fleet in real time.

– Log a support request
– View upcoming service schedule
– Automatic notifications of job progress
– Digital distribution of worksheets and invoices
– Access historical worksheets and invoices
– Reporting feature with customisable KPI’s

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All-Ireland Coverage

Our Sales and Service network covers the length and breadth of Ireland, proactively working in partnership with our customers to ensure constant reliability of their equipment and delivering aftersales support that guarantees a long-term relationship.

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